25 Church Hill Rd.
Newtown, CT 06470

(203) 426-5586

Mon - Tue: 9:00AM - 5:00PM

Wed: 10:00AM - 6:00PM

Thu: Closed

Fri: 9:00AM - 5:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

98.7% would refer friends and family to us

1 stars Customer since 2024

There was a huge lack of transparency with services performed and pricing. The dr. was pitching me different brands of c ... Read More

Dr. Vlad Koyfman @ Dr. EyeFit replied:

I would LOVE to respond to this great review! First I want to say thank you for the kind remarks; aside from all the negative you think you wrote; I actually appreciate all the good stuff!

Now let ME get to transparency. As a doctor the first thing I came into the room and explained to you I don't carry that contact lens brand here; for whatever reasons they are; that is how I practice and many others. Besides the point; I was NEVER trying to SELL you anything.

Maybe you have a short memory because you also attempted to run out of the office and into your car without paying for the examination; the contact lens fitting evaluation either. You literally tried to leave without paying for anything and I then had to leave a patient in a middle of an examination to come and talk to you and make sure you did not leave. I then informed you if you did not want to do my contact lens fitting then you did not have to pay for it; but I also will not release your preion. Let me also mention that during the examination process that took 45 minutes of thorough evaluation and explanations, I even asked the front staff to ORDER YOU; YOUR EXACT CONTACT BRAND but with the NEW prescription we tried. THIS WAS ALL BEFORE YOU ATTEMPTED TO LEAVE WITHOUT PAYING AND WAS CLOSE TO YOUR CAR.

The amount of disrespect you have shown me, my staff and my office is disgraceful but yet you blame me because you are not happy with my contact lens fitting fees. You already did file a grievance a few times to which I also filled a grievance back to your insurance on you for attempting to leave my office without paying AND you tried to get money from me to reimburse you for your contact lens fitting evaluation (which ended up not happening) which is not part of your insurance its an additional fee and yes my fees are high based on your standards but these are my fees you do not have to come to me; but those patients that do come to me respect my care and appreciate it. You and your family are not welcome at this office the amount of headache you have caused me over not a lot of money; but also for something you did not even pay for; because end of the day the evaluation not was fully finished.

So please go ahead and do not recommend anyone to me; because if they bring the amount of headache to my office that you have brought; I apologize but I do not want it.

I do also apologize if I was being too upfront or direct in my response but again; when I am being blamed or said to have done things which are not true or not understood by you the patient because you do not want to; and you are not happy with my fees; to badmouth me over this is crazy to me.

I will not further respond to you. Have great care at your future eye doctors; please do not run out the office!

5 stars Customer since 2021

This is my second annual visit and everything was great. The doctor is very knowledgeable and friendly, as well as the s ... Read More

5 stars Customer since 2017

Love the whole staff here.

4 stars Customer since 2011

Very knowledgeable

3 stars Customer since 2015

Need to talk slower

5 stars Verified customer

He is very informative on the state of my eye health.

5 stars Verified customer

Doctor was informative, knowledgeable, and professional. I was well-informed with every detail of my visit.

5 stars Customer since 2021

Dr. Vlad and his staff were excellent

5 stars Customer since 2022

Dr Koyfman is super friendly, knowledgeable and does not rush the appointment. He took the time to explain my eye scans ... Read More

5 stars Customer since 2024

Excellent service. Dr. Koyfman was very friendly and informative about my eye health

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