I have always had a good experience going to Dr. Benton's appointments. I am just concerned with my last visit when I was checking out and all of the sudden it was. Fought to my attention that I had to pay a fee since there was a special medicine that was used during my visit. I was not aware of this and the whole time thinking my appointment was my 6 months cleaning. In the past, if there was anything outside the coverage of my dental plan, i was advised first and actually asked whether I would want to go the route of paying extra from what is covered.
The response from the reception area was that they were going to try to submit to my dental insurance to see if they would cover it. My opinion is that the patient should have been made aware of the extra cost and be given the chance to decide.