First let me say I love this office. However this last cleaning visit was unlike any I have ever had before. It was painful and when I left my gums were throbbing and sore. The hygienist probed too hard and deep into my gums when measuring I really don't think the numbers were completely accurate. She was very nice just very harsh. Ouch:( Only this visit a 1 star.
Dr Kim Lucas Benton- Vista Pacific Dental replied:
Thank you for your feedback, and I apologize for your discomfort. The goal is to check the health of your gums and when there is inflammation present it can be very uncomfortable. I have discussed this with the hygienist to help her be more aware in the future. It is never our intention to provide an unpleasant visit. She usually gets wonderful reviews as many have stated "my teeth feel great and I have never had a cleaning like that before". Thank You again for bringing it to our attention
I love this dental office and usually I hate going to see the dentist! The staff is very friendly (especially Mark at the front desk) and the atmosphere is very homey, I felt comfortable immediately during my first visit. Dr. Benton is not only a fantastic dentist but her "bedside" manner really helped soothe my anxious state. I recommend this dental team without hesitation.
I want to thank you Dr. Benton for the 4 mini implants procedure done on my anterior teeth. I have been with a stayplate for 5 years, due to financial hardship and just the fear of such a long, costly procedure. I began to wonder would I ever have anterior teeth again. Your staff was so comforting. I love how I was informed and reassured about any questions I might have still had floating in my head on how mini implants work before we began treatment. Dr. Benton, your mini implants procedure instead of the estimated year long procedures of traditional implants by specialists, gave me the smile I thought I would never have again in just 2 hours. Thank you Dr. Benton, I am truly blessed to have you as my dentist.
Dr Benton is one of the nicest people I have ever met she talks to you and make you at ease and I I don't like going to the dentist so please make a appt with her you won't be disappointed. Thank you. Suzie Myhrberg