100.0% would refer friends and family to us

1 stars Verified customer

Was told over the phone that I could have a consultation and procedure done consecutively on the same date and time scheduled. Was also told that I could see photographs of before and after photos in the office during my consultation. The only reason for booking was to get the procedure done ASAP, yet I was given false information in both instances. Then I was rescheduled for a second time and was asked to pay a "deposit" to guarantee my booking. That morning, my appointment is cancelled -- what is the point of requiring half of the payment due as a deposit if my booking time is not honored? Then I was rescheduled a 3rd time. The door was locked when my appointment time was supposed to start. Phone calls and multiple door knocks were not answered. Then at the end, front desk automatically wanted to charge me full amount without even checking that I had already paid my deposit even though original receptionist assured me she wrote a "note". If the note was clear and thorough, I wouldn't have had to go through the trouble of explaining what was going on.

5 stars Customer since 2017

Good service

Pleasant staff

5 stars Verified customer

Very pleasant experience. Friendly staff, approachable, professional and excellent results.

5 stars Verified customer

The receptionist was very accommodating and helpful. The Doctor was pleasant and professional. Overall an excellent visit.

5 stars Customer since 2017

First visit. Front desk was extremely friendly and helpful. The wait time was short unlike other places. Great bedside manner by the doctor.

5 stars Verified customer

I just went in for Botox, so it was a quick appointment. Service was courteous, professional, and expedient!

5 stars Customer since 2017

Very nice exam room and photo set up

3 stars Verified customer

I'm overall satisfied with the results I've had from the doctor, but last time I was in the office the assessment was done by another injection specialist who was unclear and either unable to understand my inquiries or so focused on what she wanted to tell me that she was not listening. I felt confused and rushed-she seemed nervous but also loose with her words and a bit unprofessional. I'll go back because the doctor does really good Botox work, but my confidence in the office experience overall took a hit this time.

5 stars Customer since 2015

The office is very beautiful and clean. The office staff is so friendly and attentive and of course Dr. Bukov is very genuine, compassionate and attentive. I feel comforted knowing that whether I'm feeling ill or just need a check up I have a great doctor there willing to help!

5 stars Verified customer

Dr. Bukov and his team are great! Dr. Bokov provides valuable advice and has extensive knowledge of products which enabled me to make the right choices to achieve my desired results. I love the outcome!

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98% would refer friends and family to us