98.3% would refer friends and family to us

5 stars Verified customer

Tara was great with my daughter! She felt at ease immediately, as I stayed back in the waiting room with my younger children. When she came back, she had two prizes and told me that she bit one thing that was like wax and another that was like playdough. No negative experience here!

5 stars Customer since 2016

This appointment was for an extraction. The fastest, most gentle procedure I've had.

5 stars Customer since 2003

Dr. O'Rourke's office is patient centered. The receptionist, hygienest, and Dr. O'Rourke will make you feel so comfortable and remove any apprehension that could be associated with coming to the dentist. This staff truly cares about their patients!

5 stars Customer since 2016

Everyone is always very friendly and professional! Thank you!

5 stars Customer since 1998

I have the upmost respect for Dr. O'Rourke and her staff. Everyone puts me at ease and is so kind and caring.

5 stars Verified customer

Friendly staff l, clean office.

5 stars Customer since 2017

Extremely nice staff, caring, and compassionate. Very thorough exam. Comfortable waiting room and office.

5 stars Customer since 2016

Excellent dentist trip again! Great hygienist and very pleased as always -- thank you!

5 stars Customer since 2013

What a great staff! I came in for my regular cleaning and everything was explained to me (concerning my teeth)- was very simple where I understood as the patient. Staff (including Dr. O'Rourke) was very friendly and warm and took time out to answer any questions or concerns that I had.

I am very happy to be a patient of Dr. O'Rourke and her staff.

5 stars Customer since 2015

Well as you all know by now, I always walk in with clammy hands, but once I'm in the chair and Jill or Tara have the nitrous oxide ready to go, I settle right down. Everyone is so friendly. I feel that Dr. O'Rourke gives a very thorough check-up. I'm really glad that my daughter-in-law and son told me about the practice. (Krista & Brian Gast).

Also in Grand Rapids

Spa

Tanaz Hair Boutique & Day Spa

5 stars 703 reviews

Appt was with Lidiya. Which was ok. The low rating is from my experience when I first walked into salon. Not welcoming at all for a high end salon. Just stared at by two women behind front desk. Made me feel uneasy. Then I had to wait standing because they didn't have enough seating for customers that had to wait. The salon is very big so you would think that they could make a bigger seating area. So I just stood by the front door waiting for my appt time. Never had this happen in other salons I have been to. Also I was surprised when I wanted to add tip on my credit card and was told they need cash for tip or a check. I was then embarrassed trying to find money in my purse to give a tip. Then again I was just stared at. I will not be back. This is not how I thought my appt was going to go at this high end salon.
Read More …