My visit was excellent. The appointment was on time and everything was ready waiting for me. The Hygienist (Mark) was polite, kind and professional and explained his actions during the assessment and treatments. The cleaning was efficient and painless - well done. The dentist was polite and professional and, as with the Hygienist, provided feedback and examination results. The receptionist was polite and friendly and efficient processing me in and out. The space was clean and followed COVID protocols except for checking my vaccination card and QHR code. However, all staff followed COVID procedures.