I made the appointment for cleaning and tooth sensitivity. It was an hour appointment; when I got there they said this appointment was for an evaluation only, I would have to come back for the cleaning. After some mild complaining and with 40 minutes remaining following my "evaluation" they agreed to clean my teeth at that visit. The front desk staff was not friendly, the hygienist was good. Dr. Svore's evaluation found plenty of work that needed to be done on my teeth, odd since I have always been told in the past that they are in good condition.