I will respond here to only this aspect of my experience:
When I come for a 9 AM appointment and wait 1/2 hour for my chair, I am not happy.
When I am asked to update my health record, which ought to be done, I do not want to get the
lengthy two page investigation at the time of my visit. Update these, yes, but mail them to me with a
return envelope as part of our future record updates.
My cleaning and exam were perfect as usual. J