After my quarterly cleaning during my last visit I was schedule for an in-office whitening. It was my first time having the procedure with Dr. Mihalos. I have an issue with my mouth being restricted and during the procedure Dr. Mihalos had to do that. I had forewarned him that I get claustrophobic and begin to hyperventilate if there is too much restriction in my mouth while he is working on my teeth. For this procedure he had to put gauzes in my mouth along with a mouth piece and mouthguard. Needless to say I began hyperventilating and could not proceed. He was understanding, patient, gentle and calming. After a couple of tries he was able to proceed, get me to calm down and was able to finish what we were there for. He handled the entire process with finesse and I was so impressed and thankful for his demeanor and bedside manner. I am happy I have Dr. Mihalos as my dentist.