This was my 1st experience and it was AWESOME! I was late due to a scheduling mix up on my part. I recieved a phone call from Hi Tech. I flew in and I was greeted with smiles and warm greetings as if I was on time. The staff took their time with me, explained the producures, give me detailed explanations of findings and what stages will come next. It was very nice , relaxing and the.scary feeling of going to the dentist was out the window. I look forward to my next visit.