It all started from the girls that answered the phone.....so professional, cheery, and kind! The office is perfectly set up for children! The dental hygienists are fantastic with the kids and the parents get to go back and be a part of what's going on. Dr. Ozzie is awesome! You meet her once and feel like you have known her forever! My kids love her! She explains everything that is going on and what is needed without being pushy. We are so so happy!