I broke a molar over Labor Day Weekend. I called their office and left a message. They had included a name and # of a covering Dentist if it was an emergency/there was pain.. Then someone from his office called me to book an appt on Tuesday and then called later to give me a longer appt time due to a cancellation. I was able to receive care the very first day after the break. The whole staff is so on point, helpful & professional. He runs a great ship!