My phone call to set up the appointment was professional and they made it super easy. The whole staff was welcoming and genuinely caring when I arrived. I ended up needing a procedure on my first visit and Dawn (billing, office manager?) came in and explained my insurance and outlined a few options to find the choice best for me. I felt Dr. Kumar had an excellent bedside manner, where she was straightforward and invested in making sure I understood what was going on, but her concern for my health was clearly her #1 priority. She was very thorough in collecting information, but she was very natural, just conversational, and that really put me at ease. Throughout the procedure, she made sure I was comfortable (gave me a pillow, headphones for my phone, breaks to relax my jaw, etc.) and her dental assistant was Dr. Kumar's left hand- they worked in tandem. She also referred me to a specialist, called them for me and made an appointment in my name before I left. Not only did I leave with a bag full of dental freebies, but she even called me that evening to check it to see how I was feeling and reiterated tips to heal quickly from the procedure! Going to the dentist is by NO means my favorite thing to do, but that experience makes me feel like she's more like a family doctor than some dentist I go to.