89.3% would refer friends and family to us

4 stars Verified customer

The staff and the doctors are amazing here. The only downfall that didn't get the 5 stars is the fact that their selection for glasses for an insurance that they accept was only 12 different pairs.Disappointing.

5 stars Customer since 2014

Courteous staff even when I was late my wait time was approximately a half an hour and I'm familiar with the optometrist very good experience

5 stars Customer since 2021

Great customer service!!!!

5 stars Customer since 2015

Nice staff

5 stars Customer since 2022

Regrese despues de 15 años fuera y Excelente servicio.

5 stars Customer since 2020

Very efficient

2 stars Verified customer

Most of the ladies who work in the front desk are rude. It seems they don’t like there jobs. Only the newest worker the young lady who wears wears glasses was the nicest and acted professional to me and others. I’ve been coming here for years. This is my last visit as well because the time management is not good. I made an appointment, came early and I wasn’t seen until 35 mins after.

Dr. Robert F. Collins Optometrist replied:

First, thank you for your patronage and also for the opportunity to learn of your feelings regarding your recent experience with us. As a healthcare practice that works very hard at demonstrating reliable service, we are sorry that you were not treated with the respect you deserve. We will speak to our front desk staff to ensure that the highest level of care is practiced when handling patients. We want to assure you that correcting this situation is as important to us as it clearly and justifiably is to you and if you would like to discuss this further please feel free to contact us. I hope that you will give us another chance to serve you in the manner in which you deserve.

5 stars Customer since 2022

Good costumer service

5 stars Customer since 2015

I loved the everyone there so attentive so nice a clean and social distance was applied

1 stars Verified customer

Dr. Matherne is great but the person who assisted me with my eye exam is very unpleasant and is not accommodating. Very poor service!