85.7% would refer friends and family to us

5 stars Customer since 2011

I don't like dentists but the dentists love my teeth. Dr. Rong has been nice and patient. Thank you!

5 stars

Dr Rong is highly skilled dentist. I am absolutely in love with entire staff they are so friendly and warm. Additionally, office is so so modern and technically advanced. I was afraid to see a dentist before but after meeting Dr Rong, I feel more relax. Dr Rong took the time to go over each and every procedure on the digital x ray before we move forward with doing it. That relaxed me.

Shu Ping Rong DDS PC replied:

thank you for taking time to provide review for Dr Rong and our office. Our mission is to provide the best dental care possible to every patient that comes into our office. Dr Rong and our entire staff will do our very best for the patient. thanks again.

5 stars

dr rong was just simply tremendous. what a great office. I loved dr rong and entire staff was so awesome and friendly. that's one very modern dental office. very impress with dr rong and all digital equipment that they use. impressive all around.

Shu Ping Rong DDS PC replied:

thank you for review. We appreciate it. Dr Rong and our entire staff always strive to provide the highest quality and superior dental care and service. That's our mission and goal. See you soon for your next appointment. Have a wonderful new year.

1 stars Customer since 2011

The staff was nice, but the dentist was rather cold. Dr. Shu Ping Rong did the cleaning and walked away without so much as saying "Have a great New Year." I had a 3:00 appointment and as I was leaving my house, the dentist's office called at 2:35 to see whether I could come earlier. Nevertheless, I was still kept waiting for over half an hour before the dentist would see me. She even took another patient who came in after me. She and her staff tried to pressure me to get an x-ray even though I'd had one in April for a dental cleaning elsewhere. Two of my French-Canadian cousins are dentists, thus don't try to tell me that I need an x-ray six months after the first one. Moreover, all I needed was a cleaning, thus the x-ray is not necessary other than to jack up the fees which they will attempt to wrestle from my insurance company. I find this practice of dentists like Dr. Shu Ping Rong to be highly unethical.

Shu Ping Rong DDS PC replied:

Dr Rong and our staff ALWAYS keep high standards and ethics when it comes to providing BEST possible dental services to each and every patient that comes into our office. When you presented to our office as a new patient, you insisted on getting only cleaning but failed to provide a copy of the most recent radiography,x rays. As a professional dental care provider, we have the responsibility to inform you that x-rays are necessary for complete and thorough oral examinations along with clinical exam. We have informed and explained to you that we are not responsible for any oral problems that can be seen only on x-ray because you refused to take x-ray and refused to provide a copy of previous ones. You are a new patient in our dental office and we need to have x rays in order for Dr Rong to see situtation. Six months is a long time and anything can happen during this time and only way to find out situation is by taking the digital x rays. Just fyi.. the patient that we saw before you was emergency patient.

5 stars

Office is clean and modern, staffs are friendly and very welcoming. Dr. Rong is great, she's so nice and skillful. Excellent service.

Shu Ping Rong DDS PC replied:

Thank you very much for taking time out of your busy schedule to post a review. Dr Rong and staff, appreciate your comments. thank you. Have a wonderful day and we look forward to seeing you at your next appointment.

5 stars

Very nice and clean office. but that is not the only thing, the most awesome feature about this place is that they show you a T.V show or anything you like right in front of you while you wait in the chair.

Shu Ping Rong DDS PC replied:

Thank you for your time to make a review of our office

5 stars

Great service. Modern and clean office. Wonderful experience at the clinic. Thank you!

Shu Ping Rong DDS PC replied:

thank you for taking the time to give us a lovely review.

5 stars Customer since 2011

I absolutely loveee this place! Dr. Rong's office is huge, sparkling clean and they have really high tech equipments. They even send appointment reminders via email and text messages. The staffs are really kind and friendly. I really like how Dr. Rong offers good advice so that I can take better care of my teeth. Dr. Rong is such an wonderful dentist. She really cares about her patients. I'm looking forward for my next appointment with Dr. Rong.

Shu Ping Rong DDS PC replied:

thank you for taking the time to give us a awesome review.

We appreciate your taking time and posting this review. That's our goal provide best dental care and service possible.

5 stars Customer since 2011

Excellent service with a personal touch. Went above and beyond..

Shu Ping Rong DDS PC replied:

Maria, Dr Rong and our office really appreciate that you took the time to post a review. We are glad that you had a great experience. That's what our mission is: to provide great service, a wonderful experience and to exceed the expectation of the patients...like you said...above and beyond....!! Thank You again! Dr. Rong and our entire office thank you!

5 stars Customer since 2011

The staff are very nice. They schedule you with an appointment and are very on time. I also got to watch family guy while getting my teeth fixed!!!

Shu Ping Rong DDS PC replied:

thank you very much for taking time out to fill out review. We try our very best to take great care of the patient. Give the patient the best experience possible. thanks again. see you soon.