I have been a patient of Dr Ruster (and his predecessor, Dr Roth) for almost 40 years. Monday evening I broke the crown off on my front tooth. Early Tuesday morning I left my Traverse City cottage and arrived at their office, unannounced, shortly after their 9 am opening. They graciously welcomed me, and within 20 minutes my problem was being evaluated in one of their examining rooms. Dr Ruster and his staff were able to repair my tooth with a temporary fix. Meanwhile they provided me with several viable options for a permanent fix. Later that morning Dr Ruster and his staff made it possible to meet with a specialist in Lansing to discuss permanent treatment options before heading back to Traverse City. Needless to say, I have the highest regard for Dr Ruster and his highly competent staff. A top notch organization!