I love this office and have been coming since I was a child, but I was a little disappointed in my cleaning this time. It lasted about 5 minutes that was it. I have veneers and usually the hygienist will clean under them and that was not done this time. Water pik was not used and either was the air. I do not feel like I got a good cleaning this time.
So sorry that you were a little disappointed with your cleaning this time. You were asked before leaving the chair if your teeth felt clean and you responded in a positive manner. The cleaning around your veneers was done very gingerly because you expressed concern that one of them was cracked and you wanted no further damage caused. As far as the water pik goes, we are trying not to use it as it creates an aerosol. Creating an aerosol is currently not in line with CDC guidelines.
Customer since 2009
outstanding service, professional, gentle manner, with great patience, concern and care for patient.
I have been a patient of this dental practice for many years. The office is run efficiently and with a friendly, helpful staff. The dental hygienist, Kate is excellent. She is thorough but also quick and sensitive to the patient’s comfort. Dr. Rapps is my primary dentist at the practice and has always made me feel like he really cares about me. The work he has done in my mouth has been excellent and has with stood the test of time.
From scheduling the appointment through walking out the door with sparkling teeth, each person I encountered was nicer and more welcoming than the next. I was made to feel comfortable and safe throughout the entire visit. Everyone was concerned with making sure I was okay and well taken care of.
I had a wonderful visit with Dr. Kershenbaum and his dental hygienist Anna. Dr. Kershenbaum came highly recommended by a friend and I'm so glad I was able to get an appointment. I'm a little dentist-phobic based on a past experience but Dr. Kershenbaum and his lovely staff put me at ease. Making an appointment was easy and I was able to get an appointment when it was convenient for me. His dental and administrative staff are both professional and warm. An all around great experience!