As I set in the hospital after surgery with a slash in my neck, a drainage tub in my throat from an infected tooth, I have to wonder about the advice I have received from your office to number one take Advil until you got back from out of town instead of sending me to your back up emergency dentist and number two not telling me to tell the root canal people it was more of an emergency than I thought or better yet calling the root canal doctor for me to tell him things needed to be taken care of right away. Perhaps I wasn't clear when I said I was in a great deal of pain. Their first regular opening wasn't for over a week until I called and said I couldn't wait another day due to the pain and then I still had to wait another day. The root canal doctor was appalled that I had waited two weeks for you and then almost another week for him. So let's just say it is an understatement to say I'm not happy with my treatment.