The staff is very friendly, organized, and interactive. The doctors are wonderful people. They must be because I notice their employees are the same employees since I have started being a patient many years ago. As for the eye care. The doctors spend the time to make sure you understand your vision changes and what you can expect when corrected. You never feel rushed as you do in a lot of Dr. Offices. I have seen both Dr's in the office over the years and so for you new patients you can't go wrong with either one. Thank you Dr Charlene for taking care of my eyes. Our family will continue to be your patients for our eye care.