98.3% would refer friends and family to us

5 stars Verified customer

Friendly & knowledgeable staff! Latest technology! Great frames selection! Highly recommend!

5 stars Verified customer

I am always treated wonderfully my problem is always corrected. Excellent service! Wonderful excellent staff and DOCTORS!

5 stars Verified customer

I’ve never had a bad experience at this office. Everyone is friendly and knowledgeable. Their hours work perfectly with my schedule. I recently had an after hours issue and text for help. I received an immediate text and phone call from Dr Shum and I was able to come to the office first thing the next morning. I highly recommend The Optical Boutique!!

5 stars Verified customer

Excellent customer service and personalized attention.

1 stars Verified customer

Great team

The Optical Boutique Family Eyecare replied:

We are glad you are happy with our service. Looks like you meant to give us 5 stars (great) rather than just one!

5 stars Verified customer

Excellent! Front desk, tech, doctor -- great.

5 stars Verified customer

I had a wonderful experience here! It was my very first visit and they treated me like family. Highly recommend.

5 stars Verified customer

My annual visit for my eye health check-up was perfect. I was seen on time, and the technician, Makayla, was very thorough and knowledgeable. And, of course, Dr. Steven Shum was affable and thorough in his examination of my vision. Although I had only a minor change in prescription -- not enough to warrant changing my glasses -- I decided to choose a new pair of frames from their large selection. This truly is an optical boutique!

What originally brought me to The Optical Boutique was a recommendation from my "lens man," Dr. Larry Jones, upon his retirement. When I asked Dr. Jones for his recommendation for someone to replace him as my contact lens provider, he wrote Dr. Shum's name onto one of his prescription sheets, and that's who I've been with ever since.

The Optical Boutique Family Eyecare replied:

So glad to have known Dr Jones as both a friend and colleague. Glad you are happy with our service.

5 stars Verified customer

It was amazing per Madison!

Dictated by my mom

5 stars Verified customer

Taylor is a rock star!!!

The Optical Boutique Family Eyecare replied:

Thank you for taking the time to give us feedback! Your kind words are appreciated!

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