Dr. Weberling and staff are always helpful and professional. I purchased glasses in July 2020 and had to go in multiple, multiple times for them to be adjusted. I finally decided to just start over with a different frame because that pair was never comfortable to wear. The only disappointment with the whole process is that I am having to pay another $400.00 so soon for another pair. All of the staff who tried to make my pair work were extremely professional, kind and helpful.