I was going to write a note to the office but will use this as my forum instead. I had a crown made yesterday---my first dental work at Dr. Hand's office--and I have to say it was the most comfortable and expedient dental work I have ever had. I've had LOTS! The entire preparation process was completely painless, Dr. Hand was very sensitive to my needs, and within two hours I walked out of the office with a beautifully milled, perfectly fitting new crown that looked and felt great. I have already sung Dr. Hand's praises to several people I know who are dentist shopping. I am very pleased to have found this friendly, efficient office and dentist.