Typically, the guys at DT's are totally on top of things. I call in advance to set up the appointment, and go over what I want done and Dave is always very helpful and thorough. Unfortunately, this time (first time ever) Everyone at DT's seemed "rushed" and/or very busy.
I was disappointed that the tires did not get rotated per the "oil changes deal" as they truly appear to be in need of rotation...they said they did not need it....also, no "Your next service is due....." sticker in the windshield corner as per usual....Again just seemed rushed this time.
I have had the guys at DT's do lots of work on various vehicles I own. They usually are exceptional....everyone has "off days."