6300 Dublin Blvd
Dublin, CA 94568-7657

(925) 558-1000

Mon - Fri: 7:00AM - 6:00PM

Sat: 7:30AM - 5:00PM

Sun: 10:00AM - 3:00PM

90.6% would refer friends and family to us

5 stars Verified customer

Efficient & Reliable.

5 stars Verified customer

Great people and great service.

4 stars Verified customer

The service is good. But sometimes you find the service advisor too much busy and little difficult to get hold of on phone.

5 stars Verified customer

They made the whole process very easy. Job well done.

5 stars Verified customer

Terrence was my adviser and did an outstanding job helping me with replacement of the passenger side air bag. Despite being unusually crowded with customers, Terrance was polite, attentive to detail, patient and calm. I highly commend Terrence and my shuttle driver, Tino, who also did a really wonderful job staying patient and in good humor dropping me off and picking me up on a day when there was construction causing up to hour long delays on the freeway.

Thank you all for a job well done!

5 stars Verified customer

Great.

5 stars Verified customer

I'm very satisfied with the service quality and availability of rental car.

5 stars Verified customer

Great job. as usual. Rylan our service contact is superb to work with.

5 stars Verified customer

Great service!

5 stars Verified customer

I was very impressed with the quality of service i received from my service advisor Gerald. He greeted me upon pulling into the service drive, took down the mileage of my car and did the car inspection with me there, i really appreciated that since other dealerships have skipped through this step. I work for Mercedes Benz of Pleasanton in the BDC department, customer service is very important to me and i don't like feeling like i am being rushed out the door or not taken seriously by my service writer, Gerald went over everything that would be done to my car and made sure i understood everything and that i didn't leave with any questions, he even gave me a copy of the mpi sheet which i appreciated. By far the BEST CUSTOMER SERVICE i have ever had, and i look forward to coming back here and seeing Gerald for my next servicing needs. Everything about my visit here was very enjoyable, the shuttle driver was right on time to pick me up from work and was very friendly and courteous, once i walked in i went straight to the cashier and was happily surprised when Gerald saw me and walked over to the cashier to see if i had any questions about the work that was done and once again went through everything and let me know how my brakes and tires looked, he also told me that he emailed me my mpi. Truly the best experience ever