98.0% would refer friends and family to us

5 stars Customer since 2019

Excellent service! The only shop I'd take my car too

5 stars Customer since 1998

Great service as always

4 stars Verified customer

I'm pleased with the technical competence of the team, but there's plenty of room for improvement in the area of communications.

Dropped my truck off the evening before my appointment day. Called the following day at 5:45pm for a status, and learned that it had not even been in the shop yet. I get that no one wants to make that call, but you owe it to your customers to keep them informed.

With some unforeseen issues, my truck was in the shop four days (it happens). I talked to the technician ever day, but I always had to take the initiative to find out what was going on.

If DAC fixed that deficiency, I'd give them five stars.

5 stars Customer since 2018

Great service,Jay’s a great tech. Always a good visit.

5 stars Customer since 2022

Very helpful employees

5 stars Customer since 2020

They always repair my vehicle in a timely manner. They also quote fair prices and do not try to up charge you. Friendly and professional staff

5 stars Customer since 1998

Dulles Auto Clinic always has done good work for me on short notice and in a timely manner. Employees are pleasant, there’s always coffee and a newspaper in the waiting area.

5 stars Customer since 2002

Always prompt and excellent service!

5 stars Verified customer

Once again, very satisfied. Been going to Dulles Auto over 10 years and they always do a great job

For both routine maintenance and checkups as well as some pretty difficult to diagnose issues, I’m always satisfied

I trust Dulles Auto

5 stars Customer since 2014

Love.this shop. The mechanics are the best!

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