98.1% would refer friends and family to us

5 stars Customer since 2013

Thanks for fitting me in at last moment. Feels like Family.

1 stars Customer since 2021

Finding a decent, honest mechanic can be very stressful. Many people have horror stories about visiting the wrong shop. Unfortunately, I got caught up in this horrible experience that almost put me out of business. Incredibly slow service. The staff didn’t seem particularly competent. This was a huge let down in service that almost cost me my business. This company should adjust their system to let customers know their processing time for diagnosis and how long it would take to address the problem.

These guys are your typical Rip off mechanics that just change parts and charge the customer until they fix the problem ... or in my case , never even fixed the problem !!! I took my only truck in to these guys with power issues and the shop then took 2 weeks to address the problem. After three week, I was told by a tech named Adam that my truck has coolant level sensor issues, which was causing the truck to shutdown. They replaced the sensor and I went and picked up the truck, but it still had the exact same power issue. After more than four weeks of them having the truck, I lost revenue and not being able to fix the power issue I was handed an invoice for a job that was never done. The invoice included a list of unauthorized work and parts added to the truck and the truck still had the exact same power issue. After paying them, I finally decided to have the truck towed and bring it directly to Mack dealer and get it properly diagnosed and fixed! The tech's at Potomac Mack in Gainesville, VA were able to diagnose the trucks power issue down to EGR DP and turbo problem which had to be replaced.

These guys at Dulles Auto Clinic are useless and scammers wanting to take advantage of a young person trying to make a living! STAY AWAY, Bring your problems directly to dealers in the long run it will cost you a lot less.

This was the biggest headache a mechanic shop has ever given me. I almost lost my business.

5 stars Verified customer

I couldn’t be happier with my service yesterday. They got me in quickly and took care of a broken windshield wiper before more rain/snow came out way.

5 stars Customer since 2007

Dulles Auto Clinic is quick, responsive, professional, flexible, and trustworthy. They've been my mechanic for fifteen years and two vehicles. I always appreciate the service they provide.

5 stars Customer since 2013

As usual it was a good experience. Jay is amazing how he is able to multitask and take the time to satisfy each customer during busy times.

5 stars Customer since 2013

Continue to get quality service with being over sold. Friendly staff are helpful in getting appointments set up and vehicles serviced.

5 stars Customer since 2006

Great honest service. I always count on Dulles to get my truck ready for months of backcountry travels across the US.

5 stars Verified customer

Great

5 stars Customer since 2018

Everyone was very professional and helpful!

5 stars Customer since 2021

The crew at Dulles Auto Clinic are a great team! I trust their care for my car!

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