96.3% would refer friends and family to us

5 stars Customer since 2020

I always come away believing that Dulles Shell has charged me a fair price for the work provided.

5 stars Customer since 2018

We originally found Dulles Shell Service Center through a groupon a few years ago and we've never gone anywhere else since! We take all of our cars there (Hyundai, BMW & Lexus). The staff is super friendly and incredibly honest which can be rare to find these days. For one instance, we noticed that our steering wheel was shaking when braking on our BMW and when we took it in for brake job the mechanic called us to check why we were having the brakes done because the pads looked new, we explained and he found that the rotors needed to be replaced, but instead of originally just doing work that didn't seem to need to be done, they called first! They were also over $200 cheaper than any other shop we called (Autoscandia and Sunset Hills Automotive). Hal & Bill are always a pleasure to work with, when problem is something they can't track down like on our Hyundai, instead of charging us for a fishing expedition, they referred us to dealer. We get all our oil changes, inspections, and maintenance done here and have no desire or need to go anywhere else. Appointments are flexible and easy to make and work is always done pretty quick.

5 stars Verified customer

The staff are very friendly

5 stars Customer since 2015

Prompt and professional service.

3 stars Customer since 2003

While checking the oil level during an oil change the dipstick ring snapped off on the technician. Unfortunately then didn’t tell me until after the service was done. If they informed me beforehand and gave me an estimate I might have had them try to fix the problem while my car was in for service.

5 stars Customer since 2020

Great, honest service at a fair price, nice people. Highly recommend.

--oil change, replace window actuator, repair AC

5 stars Customer since 2019

In and out in no time

5 stars Verified customer

Love this place. Always willing to help. Nice people. Fair prices.

5 stars Customer since 2019

very good service

5 stars Customer since 2003

The best service and great work on any car or truck always friendly it’s like family been coming here for more than 30 some years and Hal makes it all work the Best!!!

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