96.4% would refer friends and family to us

5 stars Customer since 2018

Everyone that I dealt with from schedualig to getting my glasses was super nice and the gal helped me pick glasses out which was great.

5 stars Customer since 2011

I was taken care of right away. The Dr. being familiar with me and my case was very comforting. His assistance was helpful, interestested in me. It was clean and very comfortable.

Eagan Eye Clinic & Savage Eye Clinic replied:

Thank you Shirley.

5 stars Customer since 2018

Got in for an appointment right away. Staff was courteous and friendly. I would recommend to others.

Eagan Eye Clinic & Savage Eye Clinic replied:

Thank you so much Michael!

5 stars Customer since 2018

Need to make wi-if password public! No one knew it in office.

Eagan Eye Clinic & Savage Eye Clinic replied:

Excellent feedback, Thank you Mr. Gleason.

5 stars Customer since 2012

Friendly staff and great service.

Eagan Eye Clinic & Savage Eye Clinic replied:

Thank you.

5 stars Verified customer

Both the technician who tested my eyes and the doctor who reviewed the result with me were polite, professional, and competent.

Eagan Eye Clinic & Savage Eye Clinic replied:

Thank you for your kind comments

2 stars Verified customer

We had a great experience with Ben, our doctor. He has such a great approach with kids and helped our son feel comfortable about getting glasses and then was on top of it a year later as the prescription changed. 5 Star experience on that front!

Unfortunately, we had a less than good experience when trying to get his new prescription - there was a bit of confusion between voicemails/talking to the staff on the phone regarding picking up my son's new prescription - the woman who helped us when we arrived at the office was rather rude and argumentative that we were at fault for arriving too late to have his new lens put into his glasses. It would have only taken a moment to empathize with us and the mis-understanding to not make it a negative experience but instead I was scolded for showing up late, not listening close enough to the voicemail and that there was no way they could help me at that time. I left extremely frustrated and disappointed - I was planning to schedule an appointment for myself but due to this experience, decided to find an alternate solution.

Eagan Eye Clinic & Savage Eye Clinic replied:

I completely agree! My apologies for having to have this experience, this is not how we treat our patients. Feel free to contact me at kris@eaganeye.com, so I can make this right by you and your son. Again, my apologies.

5 stars Customer since 2018

This was my first time at the clinic and it was a great experience. They were very professional and helpful. I was debating between two pairs of glasses so much they let me take them home to help make the decision.

5 stars Verified customer

Great doctors and staff!

5 stars Customer since 2011

Provide good care and help in my issues.

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