96.7% would refer friends and family to us

2 stars Verified customer

We had a great experience with Ben, our doctor. He has such a great approach with kids and helped our son feel comfortable about getting glasses and then was on top of it a year later as the prescription changed. 5 Star experience on that front!

Unfortunately, we had a less than good experience when trying to get his new prescription - there was a bit of confusion between voicemails/talking to the staff on the phone regarding picking up my son's new prescription - the woman who helped us when we arrived at the office was rather rude and argumentative that we were at fault for arriving too late to have his new lens put into his glasses. It would have only taken a moment to empathize with us and the mis-understanding to not make it a negative experience but instead I was scolded for showing up late, not listening close enough to the voicemail and that there was no way they could help me at that time. I left extremely frustrated and disappointed - I was planning to schedule an appointment for myself but due to this experience, decided to find an alternate solution.

Eagan Eye Clinic & Savage Eye Clinic replied:

I completely agree! My apologies for having to have this experience, this is not how we treat our patients. Feel free to contact me at kris@eaganeye.com, so I can make this right by you and your son. Again, my apologies.

5 stars Customer since 2018

This was my first time at the clinic and it was a great experience. They were very professional and helpful. I was debating between two pairs of glasses so much they let me take them home to help make the decision.

5 stars Verified customer

Great doctors and staff!

5 stars Customer since 2011

Provide good care and help in my issues.

5 stars Verified customer

I had a minor problem with my glasses (purchased at Eagan Eye Clinic) and the staff were very fast and helpful at resolving my problem.

Eagan Eye Clinic & Savage Eye Clinic replied:

We are so glad everything was taken care of for you!

5 stars Customer since 2011

Friendly staff. Dr. Hedsrom was very nice and patient and knowledgeable.

5 stars Customer since 2012

Everyone is so easy to work with and very professional.

5 stars Customer since 2018

The staff was friendly and fast. Dr.Stout was very detailed and nice!

5 stars Customer since 2015

Excelente customers service nice and friendly people’s works for you company thank you .

5 stars Verified customer

Everyone I've interacted with at the clinic is awesome! So friendly and I actually look forward to getting my exam and having fun with the staff while picking out my glasses. I highly recommend Eagan Eye!

Eagan Eye Clinic & Savage Eye Clinic replied:

Thank you!