Initial visit was a little cumbersome and took longer than expected. Staff was very friendly and kind. But for first time visit for an individual that goes to a dentist regularly, I did not need to be shown the cartoons playing in the kids area, or be shown about a lavender bath for your hands, or show me all of the cleaning stations down the hall way. I guess, I am just a nuts and bolts guy that does not need all the fluff and explanations, just perform the task and be done. Dr. Perkins was very knowledgeable and explained everything to a higher degree than was needed. I was also disappointed that after being in the office for over and hour to find out that I was not even getting my teeth cleaned on this visit. But, I will be back in 3 weeks for my cleaning and I am sure things will move smoother and quicker on my next visit.