98.5% would refer friends and family to us

5 stars Verified customer

I was able to save $150 on my sunglasses here versus my prior eye vision clinic.

1 stars Customer since 2015

Not family friendly at all. Spoke behind our back in the hallway about me bringing my toddler to the appointment. (Who watched tv the entire time and wasn’t a nuisance at all). I was there specifically for dry eye and had a question about my eye pressures they had just taken (I’m established there) and Was told me if I had questions about my pressure I needed to make a separate appointment. Then why did they check them?! Won’t go back. Never heard an apology.

5 stars Customer since 2006

I got in quickly to check out a problem.

5 stars Customer since 2012

Excellent care as always!

5 stars Verified customer

Friendly and caring staff, informed by everyone about what was going to take place at each step of my appointment, wasn't rushed though or pushed to buy things I didn't need, all questions answered. Haven't ever had a bad appointment.

4 stars Customer since 2011

The process for moving through the tests and exam is very efficient. I do not have to spend a lot of time waiting. When I get started on the eye tests the process moves through quickly. That is very much appreciated

5 stars Customer since 2006

The staff is always professional, knowledgeable and friendly. Dr. Rob is on the cutting edge with the latest technology and has a friendly demeanor.

4 stars Verified customer

When a patient says "don't change anything" in their prescription, that means DON'T CHANGE ANYTHING. This is the second time in ten years that those words were ignored and one of the sections of the transitions was altered. No wonder my glasses didn't seem right. And it ended up being a side comment during the adjustment of the frames that this section had been changed. Otherwise I wouldn't have known. That as a result affected another vision section to the negative. I basically have trifocals so each section is very specific and we've gotten it perfect by working together. Please don't arbitrarily change something like that without asking me. Everyone is very helpful and friendly. Everything else is just great. My exams are thorough and compete and everyone takes the time to answer all my questions. I will continue to visit this clinic.

5 stars Verified customer

Eagle River Vision Clinic has the most helpful and friendly employees. I always receive excellent service on my visits. Dr. Rob is the BEST!!

4 stars Customer since 2006

The girl who helped me back for the pre-tests was extremely nice and understanding of how much I tend to flinch during these tests, despite my best efforts. :) She didn’t seem to get short with me, and instead laughed along with me which is really nice. I wish that I had her name to include in here! She has long dark hair, glasses, and very pretty, though (not that the other girls aren’t :) ).

My only concern was that I believe that I may have been charged twice for one thing as on the bill it comes up twice. I’ll go ahead and call in once I can though to check.

Overall very friendly staff and doctor (I appreciate how quick he is) and my prescription is always super clear by the time I leave. Great choice of glasses too, made it super hard to decide on only one pair!

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