The vet was wonderful friendly and kind. He handled our questions well and provided many answers even to most likely "simple" questions. He listened to the specifics about my cats how to handle them and seemed to genuinely care and love his job.
The front desk people...not so much. They were not as friendly and seemed distant or detached from the customers. ONE eventually warmed up and started to be friendly but others not a friendly vibe from them at all unless you had a dog or seemed like a regular.
The new building is nice much more room which is nice, but almost seems sterile now no artwork like there use to be, no board of people looking for lost pet or looking to find a pet a better/new home.
However, I will continue to go for the vet as he and the others are the best I have found not only in their knowledge, but their friendliness and kindness towards the pets as well as the owners.