97.3% would refer friends and family to us

5 stars Verified customer

Dr. Brenda Rusoff is excellent and so professional. However, do plan accordingly for time allotment. My annual visit is always between 2 - 2.5 hours. That is time with the doctor and the eye glass company if you choose frames, adjustment and checking out. This year my entire time in the office was 1.5 hours (note: I was the first scheduled patient of the day and got in at 8am). That is because I had picked out my frames 8 weeks prior. I was in there due to my frames breaking and they were repairing them. During that time I found the perfect ones and purchased them that day. I'm sure the appointment would have been longer if not for that reason. They are courteous and responsive to your needs. My annual doctor visit is covered by my insurance with just a $10 co-pay. However, the frames and lens is where the cost lie unless you are without insurance completely. Very expensive even with the most modest priced frames. One pair of lens this year was $344. My frames were $245 (marked down) 8 weeks earlier. Total this year was $589 for one pair of glasses. Luckily my eyes didn't change this year. I didn't have to change out my sunglasses or computer glasses. Those years can be up to $1,500. I usually to buy frames every 2 years and my insurance picks up $125 off the bottom. However, this year I didn't have that deduction. Bottom line is that eye care, eye frames and lens are very expensive. Save your dollars for these visits. :) Hint: find a pair of frames you truly love and you will not have that expense every year. My last frames I wore for 3 years until they broke.

5 stars Customer since 2009

I enjoyed my time with all of you. Thank you.

5 stars Customer since 2003

Every thing great as always.

Everyone skilled and friendly.

I'm always pleased with my glasses.

e

5 stars Customer since 2010

Dr. Rusoff is great!!! Her staff is excellent and Sunny always set you up right with frames.

4 stars Customer since 2005

Everything is handled efficiently from sign in through check out and all staff is professional and friendly. Dr. Russoff is thorough, very experienced and communicates effectively, spending as much time as needed to answer all questions. It's a comfortable, small office atmosphere but technology is state of art and selection of eyewear extensive. The only downside is wait time for a routine annual check up, but that also speaks to how good this practice is. I've been a happy customer for over 15 years and they're definitely worth the wait.

5 stars Customer since 2002

Very efficient and pleasant staff from check-in to check-out.

5 stars Customer since 2016

Really nice staff - and is on time with appointments,

5 stars Customer since 2017

It was a very good experience. Both the assistant and the doctor were very friendly and took care in doing the exam, and they answered all my questions and concerns.

5 stars Verified customer

Dr. Coates and staff are courtrous, professional and efficient. I would highly recommend them to anyone.

5 stars Customer since 2004

15 years of excellent care!