East Bay Veterinary Clinic keeps me up to date on my pets appointments and vaccinations. Are able accommodate short notice requests for appointments and pricing is a good value for veterinary services. Their team is welcoming and knowledgable. They need to fine tune few details to raise this rating to above average or excellent:
1) Staff & Dr. should introduce themselves when entering exam room. Or at least wear name badges.
2) Have pet files in hand or log into profile so exam notes are logged in the moment rather than on a steno pad.
3) Have all equipment available in each exam room and coordinate exam activities so pets are handled efficiently and alleviate their anxiety. My pets were in and out of the carrier 3 times during our annual wellness exam.