I like the way the technicians are "introduced" by email prior to their arrival. Their work appears thorough. They shared their concerns about my aging HVAC system after their inspection & even sent photographs of items they considered noteworthy. I am very pleased with the work done by East Coast Air.
Outstanding! Karl provided a complete check of our new system, explained the effects of the unusual cold snap we are experiencing, reset all ceiling fans to provide better circulation and changed the filter. Our most recent electric bill was very high but at least we know our system is functioning correctly and our settings were too high which caused the overage. Thank you for a competent and polite technician; now give him the extra .2 and make him a 5!
The East Coast Air team is extremely professional and accommodating. I am well informed throughout the entire process from the notification that a service is due, when to expect a technician including a photo of the tech and a follow up that all went well!
In the 34 years I have lived in the Grand Strand area I have never had a more professional group of technicians than those from East Coast Air! Every experience with you all has been stellar. Thank you, it means a lot!