Quokka is my foster pup, and he has only been with me for two weeks. When I called to schedule the appointment, I explained that he was a bait dog and we are working on socializing him, and that he is a sweet and lovable pup but for now is afraid of other dogs. The staff worked with me to get us straight into a waiting room (rather than risk running into another dog in the waiting room, creating stress for Quokka, who is heartworm positive light). They were fantastic and very thorough. They loved and pet him and made him feel comfortable throughout the exam. He loved the vet! I was extremely appreciative of the consideration and expertise they showed by understanding where he is during the socialization process, and how important not having bad encounters with other dogs is for him at this time. I will continue to use them as his vet and really appreciate how much they seemed to love him!