Dr Sauls could not be more professional, caring, and thorough! She checks and double-checks the animal's history to be sure there is the right historical trail in case of changes in health. She clearly loves what she does and is as concerned with the animal's comfort as she is with keeping the human informed and involved in decision making. As I write this I am waiting to hear results of labs for my cat. I'm pretty anxious...but Dr Sauls will be thorough so I know what I'm dealing with.
Staff is also terrific -- caring, efficient, and all have great customer service orientation for the patients (pets) and their people.