I had my daughters ford escape delivered for a noise being made in the front part of the engine. They called the next day, and gave me an idea of what was wrong, and the cost to repair. They did say at this time, they thought that would take care of it, but could not be positive until this part was repaired. Turned out, that was the whole problem, and there were no additional cost involved. Guys were great, and professional. Thank You!