98.5% would refer friends and family to us

5 stars Customer since 2022

Great crew, excellent follow up and reasonable pricing. They have earned my trust.

5 stars Customer since 2005

This is by far the number one BMW repair shop in the Tidewater area. Labor rates are much better than local dealerships for sure. Randy is a Master BMW mechanic and has been my go to mechanic since 1986. He has serviced eleven different BMW models owned by our family over the years. We have brought our cars to Eastern Autowerks from as far away as West Palm Beach, FL, Washington, DC and currently drive/tow our cars from Edenton, NC for service. We even have friends that drive 90 miles to Norfolk to have their cars fixed at the shop. When you want the best you clearly make the choice to go to the best! Get it done right the first time and even get to save some money at the same time. If you love your Bimmer as much as we have loved our cars (that protect us) this is where they need to be taken to keep them in tip top shape and keep them purring like a kitten.

5 stars Customer since 2022

Expert service and quality customer service

5 stars Customer since 2021

Best auto shop

5 stars Customer since 2013

Awesome!

5 stars Customer since 2013

Great customer service!

5 stars Customer since 2022

I have found my new BMW auto shop! They did an outstanding job replacing my front struts, without adding other unnecessary parts replacements, and they did so ahead of schedule and under the originally quoted cost.

5 stars Customer since 2020

Great service, always reliable.

5 stars Customer since 2009

Randy and Rick are extremely professional and sensitive to the needs of my older model 2005 BMW 530i. I have received different codes show up on my dashboard monitor, and Randy gets the vehicle in quickly to evaluate the vehicle and correct any problems. The time in the shop is minimized and the prices I pay keep me coming back (even though nobody likes spending money). I have been patronizing Eastern Autowerks for ovevr 15 years with my 5 BMW's and a Range Rover and will keep coming back. Thanks Randy & Rick.

5 stars Customer since 2017

Thanks 4 being efficient in repairing my car and the xlent service EA provides