I've been going to eastern dental over 17 yearsand my experience has always been great.
I went yesterday on dec 17,2021.
There seemed to be a new office administrator John.
I never met him until yesterday.
He was very unprofessional and very disrespectful. I'm not sure how long he's been with the company, however im sure they'll lose a number of patients who have to deal with his rudeness. No one should have to deal with that type of arrogance especially when they are not feeling well and visiting on an emergency basis. As a office administrator professionalism is a must. You deal with people on a regular basis. Get it together or simply find another job if you can't deal with people. Rudeness is 100% unacceptable period. Other than John I would definitely give eastern 10 stars. The other staff and doctors are great. Thank you staff. (All except JOHN)