1 stars Tara L Customer since 2015

Called three times and nothing I had an appt at 4 but needed to reschedule do to work.

5 stars Rita O Customer since 2022

Great Service

4 stars Janice H Customer since 2004

I always have a good experience with the staff at Eastern Dental of Marlton. The dental hygienist are among the best. However, the dental groups administrative staff, the bogus policies and charges are highly annoying.

5 stars Anonymous Verified customer

I arrived early and was seen at my schedule time.

Dr. Schwartz explained everything to me. I appreciateed the dental assistant at the front desk who was able to schedule my appointment for next Thursday because someone cancelled. Thank you very much.

1 stars Shawn D Customer since 2012

I've been going to eastern dental over 17 yearsand my experience has always been great.

I went yesterday on dec 17,2021.

There seemed to be a new office administrator John.

I never met him until yesterday.

He was very unprofessional and very disrespectful. I'm not sure how long he's been with the company, however im sure they'll lose a number of patients who have to deal with his rudeness. No one should have to deal with that type of arrogance especially when they are not feeling well and visiting on an emergency basis. As a office administrator professionalism is a must. You deal with people on a regular basis. Get it together or simply find another job if you can't deal with people. Rudeness is 100% unacceptable period. Other than John I would definitely give eastern 10 stars. The other staff and doctors are great. Thank you staff. (All except JOHN)

5 stars Claire B Customer since 2015

Excellent service polite front desk

5 stars Anonymous Verified customer

Very friendly making me feel at eade

5 stars Richard S Customer since 2018

everyone is first class they make you feel at ease

5 stars Woodrow W Customer since 2021

I had an awesome experience at Eastern Dental of Marlton. Dr. Paliouras is the best! I went to the office because I bit down on a pit from an olive (not knowingly of course) The pain was unbelievable. I wasn't sure if I had broken the tooth or not. The pain was not constant, but I definitely could not eat on that side of my mouth. Even using a Waterpik flosser was unbearable. I was fortunate to be able to get an appointment Friday morning. From the time I arrived the atmosphere was great. Beginning with Ms. Liz, everyone was friendly and helpful. Dr. Schwarz took me in for the initial check of my tooth. He did the x-rays and explained what a stress fracture was and what it meant going forward. He explained that I would have to have root canal surgery. (Words I could have gone the rest of my life without hearing) He took me out to Mr. Naeem to get scheduled. Mr. Naeem was very thorough with his explanation of what would happen next. When he was finished telling me what the next steps would be, he told me that they had a doctor present that could do the root canal for me. He asked Dr. Paliouras and he was able to do the procedure that day. Dr. Paliouras explained every step of the way what was happening and what I should expect. Dr. Paliouras made me feel at ease. I felt absolutely no pain (not even from the needles). Ms. Janelle was awesome. She took the time to fully explain the next few weeks and what I should expect. I will recommend everyone I know to your office! Thanks for such an awesome experience!

3 stars Anonymous Verified customer

The people are hardworking and knowledgeable. Everyone is pleasant and trying their best to provide great customer service. The problem is that there is severe understaffing which causes unacceptable delays. At my last visit I waited almost 1 1/2 hours past my appointment time before I was seen. Normally I would give only 1 star in this situation but I understand that worker shortages is currently an issue for many business and everyone there is doing as well as can be expected in these circumstances. A family member's appointment was also scheduled for this week. They received a call telling them that there appointment needed to be rescheduled and the first available appointment is not for another 5 months. I cannot in good conscious recommend Eastern Dental of Marlton until such time as they are able to resolve their staffing issues and get their appointment scheduling back on track.