These folks who work here are soo very nice and helpful. Even before I became a customer, they helped put my lenses back in the frames and would NOT let me pay them. I had been told by my eye dr. from my insurance company that it would be 3 weeks to get new glasses, I had lost mine. They wouldn't even call to ask about a rush. Eastgate Optometry Care said 4 days and I had my glasses in 4 days! I wouldn't go anywhere else, they are GREAT!