95.6% would refer friends and family to us

5 stars Customer since 2022

Very nice practice. Friendly staff that genuinely care about animals. Very reasonable pricing.

5 stars Customer since 2022

Excellent!’

4 stars Customer since 2018

Awesome experience, Dr. Norma and staff are friendly, professional and show a great love and interest in your pets needs

East Hartford Animal Clinic replied:

Karen, thanks so much for sharing your experience with us. Who wouldn't love Taj and Tye?!

3 stars Verified customer

Staff was not very friendly and understanding. Was charged an extra $100 for the spaying surgery taking an extra 20 minutes.

East Hartford Animal Clinic replied:

Here at EHAC we take client satisfaction very seriously. We cannot predict how long your pets surgery will take; therefore, we provide you with a base cost plus a range for mature pets over 6 months of age. Every surgical client is given an estimate range. That range is verbally given when the appointment is booked, emailed to you prior and presented as a consent form to be signed the morning of surgery.

5 stars Customer since 2022

Doctors and staff have been very kind and helpful both times I have visited

4 stars Customer since 2022

Very thorough, professional care. I felt confident with having my pups surgery there.

5 stars Customer since 2022

They let me come in earlier and I was out in no time. I felt very welcomed and my dog who can get very overwhelmed and scared quickly, was perfectly fine and happy. Already referred family and friends here. Thank you!

East Hartford Animal Clinic replied:

Thank you Richard. We enjoyed meeting you and Hendrix.

5 stars Customer since 2008

Always a great experience with my fur babies. Been coming here for over 15 years. Dr Barrios is great. This last appointment was with a new vet, Dr Kane, while she didn't introduce herself, she was great! She treated my pup so kindly and gently and had a great "bedside manner" if you will. My dog was displaying some reactons to his vaccines so I called to let them know and the receptionist was very sweet and left a note for Dr Kane. She promptly returned my call and eased my concerns. Hes fine now. I appreciate all they do and won't take my pets anywhere else.

4 stars Verified customer

The visit was overall good. I was pleased with the staff. The animals were taken care of well and recovered perfectly fine. We spayed our cats. The place really cares about your animals and will do the best they can. The follow up calls and the service were beyond my expectations. The reason for one star off is because while initially inquiring about the services and booking the appointment, we were quoted a price 3x less than what we paid for the day of the operation. It would have been helpful to receive the forms with the prices in advance of the operation (not just the day before through text) so people can plan their finances accordingly. There is a lot of additional items on top of the surgery/shots alone that they recommend (like bloodwork) that was not included in the quote we got when asked.

5 stars Verified customer

Got a good review for Champ. Only thing I was annoyed about was the length of time to see anybody.

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