After using their services for years, I regret to say I can no longer support them. I took my Yorkie in one morning, he was not using one of his legs. I requested an x-ray. I spoke with Allison and learned it was surgery day and the Dr was not there yet, but I could probably leave him and they could get the x-ray in between other things. When Shannon, (I think that's right) came to the desk she looked and said "no, we can't see him today". She then added, MAYBE we can see him tomorrow. She said they had surgery and "sick animals" to take care of. Then again MAYBE they could see him tomorrow. I have taken him there for the past 5-6 years. This was completely unacceptable. She never even offered me an alternative as to where to take him. We used them as the vet, as our boarder, and for grooming. NO MORE. We will take our services elsewhere.