Dr Manning and the nurse were extremely helpful and friendly! My dog was not feeling well and they treated her with kindness and empathy. Very personable. The office staff and groomers are always friendly and pleasant! We’ve been coming for 3 years and all has been good. The only thing I would note, on this visit particularly, Dr recommended an extra shot for my dog, but the Dr tried to slide it in like she def needed it and I stopped him to ask more questions. I opted out and it was all good. Just felt a little negative about the way he wanted to add in the extra shot that my dog didn’t really need without really explaining that it was an option not necessity (he only explained this when I asked rather than proactively). So just make sure to ask questions for everything they recommend.