I have had many mani/pedis. This is the worst one I've ever had!! My mani is blotchy, thick, lines in polish and polish not covering my entire nails. I showed people at work and nobody could believe I had this done at a salon! My husband could have done better. My pedi is just as bad-thick, blotchy and polish not covering my nails. This was the first pedi I had where the person doing the pedi didn't cut or file my nails!. It was just remove polish, cuticle lotion, 30 second leg massage, base coat, polish, top coat, quck dry, done! I know this was called an express mani/pedi but does that mean that you don't get your nails trimmed? As soon as I have time, both are coming off. What a waste of money! I gave one star because the person doing the service was nice.