87.0% would refer friends and family to us

1 stars Verified customer

Clueless

5 stars Verified customer

Amazing!

5 stars Customer since 2003

Very trendy and pleasant salon. They are always updating and keeping up with the new products and styles.

4 stars Verified customer

I Really like my cut and color. The salon was very cute and cozy. I liked the atmosphere. I already have my next appointment booked.

5 stars Verified customer

This was the best massage I have ever had. Reagan was incredible, and the staff extraordinary. I even pre-booked my next massage for the first time ever. Thank you!

5 stars Verified customer

Had a lash appt with Sasha and she crushed it! Wish I could afford to do these all of the time

5 stars Verified customer

Morgan was an excellent stylist. She was knowledgeable, professional and friendly. My cut and color turned out great! I will definitely ask for her again!

5 stars Verified customer

Aaron was awesome! I was unsure as to what exactly I wanted in terms of cut and color, and he made great recommendations. It was my first time here but it will not be my last!

5 stars Verified customer

Erin did an awesome job on my hair. My cut was amazing and the color he picked was perfect. He also gave me an education on how to really care for my type of hair. I have referred him to 2 people already.

3 stars Verified customer

Overall it was a nice treatment and what you expect from a microdermabrasion. My problem is that I had a Groupon for a microdermabrasion treatment and microdermabrasion facial. Assuming that those two things were suppose to happen in one appointment, I never received the facial. This is somewhat not surprising since no one ever asked for physical proof of the Groupon (and they had multiple running at the same time), they only asked for the number associated with it. I verbally told two different people when making my appointment that my treatment was suppose to include the facial, but something must have been either marked wrong or no one informed me that it would happen in two different appointments. To cut to the chase, the staff was friendly enough, they got me in rather quick and it seemed like things were kept tidy, but I feel like I only got half of what I expected.

East Town Spa and Reagan & Ruby replied:

Hello Morgan,

We are happy you enjoyed the service however we just wanted to clear somethings up for you. Your first appointment included the Microdermabrasion being done simultaneously with the facial. The Groupon you purchased was for the Microdermabrasion facial and a Microdermabrasion treatment. Once you come in for your second appointment for just the treatment you will see and feel the difference.

As to the Groupon, all we need to verify which Groupon you purchased is the voucher number you provided over the phone. That number is specific to the Groupon deal you purchased so there is no need to verify further. We hope we can see you again so you can see and feel the difference between the two styles of the Microdermabrasion.

Thank you,

Management

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