87.0% would refer friends and family to us

3 stars Verified customer

A stylist next to us was extremely loud, and it was difficult to communicate with my stylist. This also made for an unpleasant 2 hours.

Also, whatever happened to a quick neck massage - does this no longer exist in salons? The rinse bowl part is very I comfortable and makes me get a bad headache.Providing a cushion would make it not as painful. ( Or relase the built tension with the mention neck rub). For this I give 3 stars on my overall visit. Riley is an amazing stylist, which is why I give and 8 for recomendation, and why I will deal with what was unpleasant. Her artistry is worth it!

5 stars Verified customer

Sasha did a great job and had great conversation

1 stars Verified customer

I did not like it at all. I felt sore more after the massage instead of feeling relaxed!

East Town Spa and Reagan & Ruby replied:

Hello Eman,

We apologize you didn't enjoy your massage. Please know for future massages if you feel the pressure is so much to let your service providers know so they can adjust the pressure to make you more comfortable. Also on top of that after any massage to drink lots of water. If you would like to discuss this further please call us at 414-271-4247.

Thank you,


5 stars Customer since 2018


5 stars Verified customer

Patrict did an excellent job and he is very professional and has excellent customer service skills. He was very friendly and was not afraid to communicate with me.

5 stars Customer since 2014

I have always loved and trusted Aaron with my hair; finding someone who can do a great pixie cut on a lady is difficult and I'm so glad I found someone who is so awesome at it!! :)

5 stars Customer since 2015

Courtney is amazing and I will continue to see her at East Town Spa for as long as she's seeing clients.

4 stars Customer since 2018

Not being able to use my Groupon, was a downfall due I had used one 6 months ago. I paid with my debit card and will be able to get the price I paid for my Groupon deducted with my next visit.

5 stars Verified customer

Aaron is excellent, he always knows what to do with your hair even if you have no idea what you want. I have never been disappointed!

5 stars Verified customer

Loved how great Angela did my eye lash extensions! She was awesome and was very patient as this was my first time having this done! She answered all of my questions and the time flew by! I definitely will refer her and East Town Spa!

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