87.0% would refer friends and family to us

5 stars Customer since 2018

I went in for a shellac manicure, and it was timely, efficient, and the color turned out beautifully. Graysin is very personable, friendly, and keeps a conversation flowing. Highly recommend booking with him!

5 stars Verified customer

This was my first visit and Brazilian wax...

I loved it and felt comfortable going through the experience thanks to Courtney who preformed wonders. I will return and mention there service to friends and family.

5 stars Customer since 2016

Started going to Reagan & Ruby a couple of years ago (because of a Groupon), and was lucky enough to have Katie as my Hair Stylist. Have been going to her ever since!

3 stars Verified customer

A stylist next to us was extremely loud, and it was difficult to communicate with my stylist. This also made for an unpleasant 2 hours.

Also, whatever happened to a quick neck massage - does this no longer exist in salons? The rinse bowl part is very I comfortable and makes me get a bad headache.Providing a cushion would make it not as painful. ( Or relase the built tension with the mention neck rub). For this I give 3 stars on my overall visit. Riley is an amazing stylist, which is why I give and 8 for recomendation, and why I will deal with what was unpleasant. Her artistry is worth it!

5 stars Verified customer

Sasha did a great job and had great conversation

1 stars Verified customer

I did not like it at all. I felt sore more after the massage instead of feeling relaxed!

East Town Spa and Reagan & Ruby replied:

Hello Eman,

We apologize you didn't enjoy your massage. Please know for future massages if you feel the pressure is so much to let your service providers know so they can adjust the pressure to make you more comfortable. Also on top of that after any massage to drink lots of water. If you would like to discuss this further please call us at 414-271-4247.

Thank you,

Management

5 stars Customer since 2018

Spectacular!!

5 stars Verified customer

Patrict did an excellent job and he is very professional and has excellent customer service skills. He was very friendly and was not afraid to communicate with me.

5 stars Customer since 2014

I have always loved and trusted Aaron with my hair; finding someone who can do a great pixie cut on a lady is difficult and I'm so glad I found someone who is so awesome at it!! :)

5 stars Customer since 2015

Courtney is amazing and I will continue to see her at East Town Spa for as long as she's seeing clients.

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