83.9% would refer friends and family to us

3 stars Verified customer

The contact who greeted us was new, but it was very hard to hear her and I don’t think she showcased the spa well. She may be better back of the house or in an alternate role. She also told us we could use the pool and then the pool attendant said we could not.

5 stars Customer since 2022

First class service

The whole staff were thoughtful and accommodating

One of Palm Beach best kept secrets

3 stars Verified customer

I've been going to the Eau Spa for years now. I can say the therapists are usually fabulous. However, I think the prices have gone up significantly without anything else improving. As far as amenities, decor, or complimentary snacks...which aren't appetizing at all. Unfortunately it is no longer one of my favorite spas to go to.

5 stars Verified customer

Great!

5 stars Verified customer

What a wonderful first time experience at Eau Spa. Everything was perfect from the moment I stepped into the spa reception through my departure.

Ann Marie was the massage therapist. She was truly outstanding. I’ve been to many spas across the U.S. and she sits among the best therapist. I look forward to returning for another great massage with Ann Marie.

5 stars Verified customer

I loved the Eau spa - from the minute you walk in to the services. It’s hard to find a facility where you could get away and truly feel like you’re in a retreat !

2 stars Verified customer

The facilities were not very clean and in need of repair. I witnessed lounge cushions that were molding and in need of replacement, torn and soiled drapery. The outdoor area was littered with leaves and ironically enough cleaning tools left in the outdoor guest areas. For a spa at this price point, I expected MUCH better. I wouldn't come here again, nor would I recommend anyone come here.

5 stars Customer since 2022

An unforgettable experience

5 stars Customer since 2022

Paula was amazing. I don’t usually enjoy spa experiences but I needed a pedicure very badly. Paula put me at ease and made the experience wonderful.

4 stars Verified customer

Overall AMAZING experience!

The only reason I didn't give it 5 stars was because it does need a little updating from what the photos show.

My wife and I decided to splurge for our birthdays and had a couples massage, facial and scrub kit in the Private Villa. The massages were EPIC, John & Drew really gave us an amazing experience! They were attentive and truly provided a 5 star experience for us! And those honey sticks were on point that they gave us after our massages haha!!

The garden villa setup is really nice but I don't feel we got the time we paid for in the villa and unfortunately without our phones we couldn't determine if it had been an hour but having an outdoor tub and outdoor area to relax privately was truly the highlight as I haven't heard of another Spa to offer an outdoor private area for couples.

They also had these really cool swings over water that were simple but satisfyingly relaxing .. and super cool!!!

The staff was very nice and kept the champagne glasses coming, which makes any spa day that much better!

The hotel lobby and Restaurant were also nice .

I would definitely come again and recommend to anyone looking for true Spa experience!!