I had a weird experience in this salon. The lady who worked on my hair was not remotely interested in any kind of interaction. She only asked me how many inches of my hair I would like to cut, if I want layers, and where I normally part my hair. Then she silently performed the task, informed me that she was done, and escorted me out. She was not even curious enough to ask if I liked what she has done. Most of reviews point out that the staff is rather helpful, knowledgeable, etc. I did not experience any of that and felt quite strange. The job done was pretty mediocre as well: my hair looks no better than after visiting a salon somewhere in rural Thailand. But at least in Thailand I did not need to wonder why my hairdresser is giving me a silent treatment. Frankly, I am not sure if I would be back.